← Packery

Shipping & Delivery

Every state and territory except Tasmania · metro 3–5 business days, regional 4–6 · free over $750 metro / $1000 regional.

Where we deliver

We deliver to every state and territory except Tasmania. Metro areas: 3–5 business days; regional areas: 4–6 business days (from dispatch). Free delivery over $750 metro / $1000 regional.

Timeframes

Metro areas: 3–5 business days from dispatch. Regional areas: 4–6 business days from dispatch. These are estimates from the day your order ships, not guarantees.

Minimum order

There is no minimum order — order as little as one carton. Orders under the free-delivery threshold pay a flat freight charge, shown at checkout.

Delivery cost

Metro: free delivery over $750; under that a flat $35 freight charge applies. Regional: free delivery over $1000; under that a flat $75 applies. Your zone is determined by delivery postcode and shown at checkout.

Tracking

Every order is prepaid and confirmed before dispatch. Once your order ships we'll send tracking so you can follow it to your door.

If your order arrives damaged

If anything arrives damaged, faulty or incorrect, we replace it free — just tell us within 7 days of delivery with a photo of the issue and the carton label.

Need help?

For a damaged or incorrect order, see our Returns & Refunds policy, or contact us.